Friday, September 17th 2:00 – 4:30 PM
Schenck SC, Appleton, WI 54911
Socialize with fellow IT professionals from Northeast Wisconsin. Chance at winning give-aways.
RSVP by clicking on this link – http://r20.rs6.net/tn.jsp?et=1103553282009&s=1&e=001Ra6DNDe5nqTd-OVsg2E095tprQd5vwNQo_bjcGfDNeepfb3JNXQdfu-4kgr21UHNCdHFOH4ciu-KTfhf_2yJlMh6XCQ7-pAULh3nJOBqLYcWeaA3Xv8PwE_Yn23xnSng
Just a quick summer update… The chapter officers are hard at work updating many of the documents that make this chapter run. Over the past few years these documents have become outdated or even lost. With new web sharing sites and other collaboration tools we are in an excellent position to get these updated. Many will published on this website for your review (e.g. should you consider becoming an officer, you will have information about the position.)
We are also looking for your help. We need to continue to get the word out about our open house in September (see the calendar on the left for details). Tell your colleagues in IT help desk, desktop support, and similar areas about this group and our meetings. We look forward to meeting them. Only 47 days until our fall kickoff and there is still so much to do.
Enjoy your summer.
In early June, our chapter President, Chuck Tomasi, attended the annual HDI Local Chapter Officers (LCO) summit in Colorado Springs, CO. The three day session was targeted at how the officers can improve the value to their members and grow their chapters. There was also significant time to network with (and learn from) other officers in a fun environment. We look forward to implementing many of the ideas Chuck came back with to enable that growth.
As Chuck mentioned, “With new leadership comes new perspective and new energy in to the entire chapter. This is a very exciting time as the chapter looks toward the future and identifies opportunities for improvement. More over, we want to hear from you. Watch your email for short questionnaires to help guide the local chapter officers in their decision making process. This is YOUR local chapter and we value your input.”
Details and PayPal purchases can be accessed by clicking on Brew City HDI’s logo
Please click on link below to fill out this month’s survey:
Chuck Tomasi’s HDI Conference Trip Diary posted on page 27 of HDI’s May/June edition of Support World!!!
Way to go Chuck! You make us proud.
Date: June 18th (2:00 – 4:00 PM)
Program: Microsoft Office 2010 Overview
Presented by Nga Nguyen
Location: University of Wisconsin – Green Bay 2420 Nicolet Drive, Green Bay, WI 54311
Directions and parking instructions for June’s meeting (Example parking permit shown also)
HDI is in need of IT professionals participating in this survey. Please follow this link to our LinkedIn group site and fill out the survey!!!!
President - Chuck Tomasi
VP of Membership – Amber Schroeder (Air Wisconsin)
VP of Communication – Bob Wery (Schenck SC)
VP of Marketing – Open Position (replaces Webmaster position)
Friday, May 21st, 2010 – 2:00 – 4:00 PM
Topics of discussion for May’s Titletown HDI Chapter Meeting
Open discussions for the meeting include:
- Training for help desk employees
- Knowledgebase solutions
- Change Management
- Problem Management
- KPI’s (overview)
- Service Desk Software packages
- First Call Resolution (FSR’s) measurement
Please RSVP @ http://titletownhdimaylcm.eventbrite.com
Physically being held at both Schenck (Appleton & Green Bay locations)
Virtual connection information:
Please join my meeting.
https://www1.gotomeeting.com/join/354895065
Join the conference call:
Dial 714-551-0020
Access Code: 354-895-065
Meeting ID: 354-895-065
(920) 412-7HDI
