Titletown HDI

September Kick Off & Open House Meeting

rwery — Thu, 26 Aug 2010 14:13:21 +0000

Friday, September 17th 2:00 – 4:30 PM
Schenck SC, Appleton, WI 54911

Socialize with fellow IT professionals from Northeast Wisconsin. Chance at winning give-aways.

RSVP by clicking on this link – http://r20.rs6.net/tn.jsp?et=1103553282009&s=1&e=001Ra6DNDe5nqTd-OVsg2E095tprQd5vwNQo_bjcGfDNeepfb3JNXQdfu-4kgr21UHNCdHFOH4ciu-KTfhf_2yJlMh6XCQ7-pAULh3nJOBqLYcWeaA3Xv8PwE_Yn23xnSng

Hard at work

ctomasi — Sun, 01 Aug 2010 13:23:56 +0000

Just a quick summer update… The chapter officers are hard at work updating many of the documents that make this chapter run. Over the past few years these documents have become outdated or even lost. With new web sharing sites and other collaboration tools we are in an excellent position to get these updated. Many will published on this website for your review (e.g. should you consider becoming an officer, you will have information about the position.)

We are also looking for your help. We need to continue to get the word out about our open house in September (see the calendar on the left for details). Tell your colleagues in IT help desk, desktop support, and similar areas about this group and our meetings. We look forward to meeting them. Only 47 days until our fall kickoff and there is still so much to do.

Enjoy your summer.

HDI LCO Summit

ctomasi — Fri, 02 Jul 2010 20:37:03 +0000

In early June, our chapter President, Chuck Tomasi, attended the annual HDI Local Chapter Officers (LCO) summit in Colorado Springs, CO. The three day session was targeted at how the officers can improve the value to their members and grow their chapters. There was also significant time to network with (and learn from) other officers in a fun environment. We look forward to implementing many of the ideas Chuck came back with to enable that growth.

As Chuck mentioned, “With new leadership comes new perspective and new energy in to the entire chapter. This is a very exciting time as the chapter looks toward the future and identifies opportunities for improvement. More over, we want to hear from you. Watch your email for short questionnaires to help guide the local chapter officers in their decision making process. This is YOUR local chapter and we value your input.”

Annual Milwaukee Brewers Outing with Brew City HDI

rwery — Fri, 02 Jul 2010 14:50:34 +0000

Details and PayPal purchases can be accessed by clicking on Brew City HDI’s logo

June Local Chapter Meeting’s Post Survey

rwery — Mon, 21 Jun 2010 19:11:58 +0000

Please click on link below to fill out this month’s survey:

Click here to take survey

Chuck Tomasi – Titletown HDI’s President Gets National Press Time

rwery — Wed, 16 Jun 2010 17:02:12 +0000

Chuck Tomasi’s HDI Conference Trip Diary posted on page 27 of HDI’s May/June edition of Support World!!!

Way to go Chuck! You make us proud.

June Local Chapter Meeting Announcement

rwery — Fri, 04 Jun 2010 21:12:02 +0000

Date: June 18th (2:00 – 4:00 PM)

Program: Microsoft Office 2010 Overview

Presented by Nga Nguyen

Location: University of Wisconsin – Green Bay 2420 Nicolet Drive, Green Bay, WI 54311

RSVP

Directions and parking instructions for June’s meeting (Example parking permit shown also)

UWGB instructions HDI meeting

Example Permit

HDI 2010 Practices & Salary Survey

rwery — Tue, 25 May 2010 20:26:13 +0000

HDI is in need of IT professionals participating in this survey. Please follow this link to our LinkedIn group site and fill out the survey!!!!

http://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&gid=1092847&discussionID=20861277&goback=%2Eanh_1092847

Titletown HDI Officer Elections

rwery — Tue, 25 May 2010 14:04:19 +0000

President - Chuck Tomasi

VP of Membership – Amber Schroeder (Air Wisconsin)

VP of Communication – Bob Wery (Schenck SC)

VP of Marketing – Open Position (replaces Webmaster position)

Titletown HDI’s May Local Chapter Meeting

rwery — Wed, 12 May 2010 14:21:05 +0000

Friday, May 21st, 2010 – 2:00 – 4:00 PM

Topics of discussion for May’s Titletown HDI Chapter Meeting
Open discussions for the meeting include:

- Training for help desk employees
- Knowledgebase solutions
- Change Management
- Problem Management
- KPI’s (overview)
- Service Desk Software packages
- First Call Resolution (FSR’s) measurement

Please RSVP @ http://titletownhdimaylcm.eventbrite.com

Physically being held at both Schenck (Appleton & Green Bay locations)

Virtual connection information:

Please join my meeting.

https://www1.gotomeeting.com/join/354895065

Join the conference call:

Dial 714-551-0020

Access Code: 354-895-065

Meeting ID: 354-895-065