Titletown HDI » News http://titletownhdi.com Mission: To promote IT professional excellence in Northeast & Central Wisconsin Fri, 03 Feb 2012 21:24:15 +0000 en hourly 1 http://wordpress.org/?v=3.3 AITP Region V 2011 Technology Conference http://titletownhdi.com/2011/09/23/aitp-conference/ http://titletownhdi.com/2011/09/23/aitp-conference/#comments Fri, 23 Sep 2011 19:46:24 +0000 Chuck Tomasi http://titletownhdi.com/?p=625 Continue reading →]]> Just a quick FYI that the AITP (Association of IT Professionals) Region V is having their annual technology conference at the Radisson Hotel and Convention Center in Green Bay October 19, 2011.

You can find more information on their conference web page.

AITP is a great organization of IT professionals. The Northeast Wisconsin Chapter and Titletown HDI have been collaborating on a few things over the past few years. I presented at one of their chapter meetings last spring and I am honored that they have asked me back to be part of a panel on social media in the IT enterprise.

The region V conference is a great opportunity to network with IT professionals from around the midwest and learn a few things.

I hope to see you there!

UPDATE: Oct 4, 2011 – I have been informed that AITP has extended their conference membership pricing posted on the link/site above to HDI members.

]]> http://titletownhdi.com/2011/09/23/aitp-conference/feed/ 0 Powerful KPI’s and Metrics http://titletownhdi.com/2011/09/23/powerful-kpis-and-metrics/ http://titletownhdi.com/2011/09/23/powerful-kpis-and-metrics/#comments Fri, 23 Sep 2011 17:39:42 +0000 rwery http://titletownhdi.com/?p=616 Continue reading →]]> Titletown HDI October Chapter Meeting

Date: Friday, October 21st, 2011

Time: 2:00 – 4:00 PM

Location: Globe University – 2620 Development Drive, Green Bay, WI

Presenter: Rich Ackerman – Ticomix Inc. 

Bio: Advises and provides solutions to C-level executives and business owners for external and internal Customer Management practices. Included are software and services for CRM, Sales and Marketing Automation tools, IT Service and Support, Strategy, Design and Operation Lifecycle, IT Asset Management and IT Service Management Best Practices.

Utilizing his experience and skills in the areas of BPO, internal and external customer service management, ITIL, IT Service Management and CRM; he recommends the best customer service solutions so my clients can in turn, deliver great service experiences to their customers, with the the highest ROI for their businesses at the lowest cost. 

Rich has over 25 years experience in helping businesses improve their effectiveness in customer management, service and support delivery and data management, and cost management. He is a certified ITIL Foundation Instructor. Rich has participated in Apollo 13 ITIL Simulation, and been certified in Advanced, Administrative Business Process Automation for several leading CRM platforms.

He writes and speaks frequently in two areas: IT Service Management and Customer Relationship and Service Management. Rich is a past member of the Naperville and Chicago COC, and a founding member of the Central Illini HDI Organization. He is V.P. Corporate and Vendor Sponsorship and former V.P. Programs for the Chicagoland HDI Chapter, ITT Technical Institute Advisory Board Member and has served as an Advisory Board Member for Optimal Level – Center for Professional Development for Professional Women.

Rich has only two goals. First, treat his clients with respect and in the most ethical manner possible. Second, provide best practice solutions, and advisement to help his clients deliver to their customers, service experiences beyond the expected.

]]> http://titletownhdi.com/2011/09/23/powerful-kpis-and-metrics/feed/ 0 2011 Titletown HDI Golf Outing http://titletownhdi.com/2011/06/14/2011-titletown-hdi-golf-outing/ http://titletownhdi.com/2011/06/14/2011-titletown-hdi-golf-outing/#comments Tue, 14 Jun 2011 14:55:15 +0000 Chuck Tomasi http://titletownhdi.com/?p=583 Continue reading →]]> The weather was nice and cool and overcast at Mid Vallee Golf Course with very little wind which made for some awesome golfing conditions.

To save time and sanity we golfed nine holes instead of 18 and played best ball (made the score(s) look much better). More importantly, we had a great time and enjoyed ourselves immensely.

We wish that more members could have joined us but we understand how summer can be and can respect your time off.

Look forward to seeing everyone in September and enjoy your summer.

]]> http://titletownhdi.com/2011/06/14/2011-titletown-hdi-golf-outing/feed/ 0 2011 Local Chapter Officer Summit http://titletownhdi.com/2011/06/14/2011-local-chapter-officer-summit/ http://titletownhdi.com/2011/06/14/2011-local-chapter-officer-summit/#comments Tue, 14 Jun 2011 14:39:24 +0000 rwery http://titletownhdi.com/?p=588 Continue reading →]]> Paul Strei (VP of Membership) and Bob Wery (VP of Communication) attended the LCO Summit this year in Colorado Springs, CO. Being longtime friends they decided to make the travel portion of the trip a “road trip” and soon found out they are too old for this type of travel.
Great networking opportunities were had with the many meet ups they attended each evening and during the conference. They were concentrating on two main items – growing membership and engaging programs for the chapter. They learned a lot and made some outstanding contacts throughout HDI and this will in turn make the chapter stronger.

]]> http://titletownhdi.com/2011/06/14/2011-local-chapter-officer-summit/feed/ 0 May Meeting Wrap Up http://titletownhdi.com/2011/05/16/may-meeting-wrap-up/ http://titletownhdi.com/2011/05/16/may-meeting-wrap-up/#comments Mon, 16 May 2011 15:49:34 +0000 Chuck Tomasi http://titletownhdi.com/?p=578 Continue reading →]]> Thanks to everyone who came to Green Bay for the Titletown’s May Local Chapter HDI meeting. It was great to see some new faces! Huge thanks to Brad Miller (Associated Bank) for his information on managing mobile devices. Congratulations to Rachel Rosenthal (Associated Bank) for winning a bronze membership, Brooke Anschutz (Associated Bank) for winning the Best Buy gift card, and all the other prize winners.

A special thank to to Globe University for hosting the meeting and we look forward to meeting there in the future.

Also, congratulations to Brooke Anschutz (Associated Bank) for being elected as the VP of Finance for Titletown HDI!!!

]]> http://titletownhdi.com/2011/05/16/may-meeting-wrap-up/feed/ 0 Chapter Officer Elections http://titletownhdi.com/2011/04/16/chapter-officer-elections/ http://titletownhdi.com/2011/04/16/chapter-officer-elections/#comments Sat, 16 Apr 2011 18:52:10 +0000 Chuck Tomasi http://titletownhdi.com/?p=534 Continue reading →]]> Interested in an exciting professional opportunity? May is Officer Election month and we have several positions available on our board. They include:

  • VP of Finance
  • VP of Programs
  • VP of Sponsorship (vendor relations)

We’re looking for a few good people willing to spend a few hours a month to help the group. You don’t need to be an expert in any of these fields to have a major impact on the team’s success. In return you get:

  • Gold Membership for as long as you hold a board position ($500/yr value)
  • An experience of a lifetime like no other
  • Growth & strengthening of your network
  • FUN!

Elections will be held at the regular chapter meeting at May 20th. If you are interested in one of these positions please contact me as soon as possible.

Thank you

Chuck Tomasi (President)

]]> http://titletownhdi.com/2011/04/16/chapter-officer-elections/feed/ 0 Titletown HDI April Local Chapter Meeting http://titletownhdi.com/2011/04/04/titletown-hdi-april-local-chapter-meeting/ http://titletownhdi.com/2011/04/04/titletown-hdi-april-local-chapter-meeting/#comments Mon, 04 Apr 2011 15:51:28 +0000 rwery http://titletownhdi.com/?p=528 Continue reading →]]> Topic: HDI Conference Overview and Practical IT Project Management

Presentations: Chuck Tomasi – President Titletown HDI & Bob Wery – VP of Communications

Meeting Time: April 22, 2011 2-4:30PM

Location: Schenck SC, 200 E. Washington Street, Appleton, WI 54911

More details can be obtained by clicking on this www.titletownhdi.com/events

]]> http://titletownhdi.com/2011/04/04/titletown-hdi-april-local-chapter-meeting/feed/ 0 Finally, Proof that Chuck is at the HDI Conference besides his Tweets!!!! http://titletownhdi.com/2011/03/30/finally-proof-that-chuck-is-at-the-hdi-conference-besides-his-tweets/ http://titletownhdi.com/2011/03/30/finally-proof-that-chuck-is-at-the-hdi-conference-besides-his-tweets/#comments Wed, 30 Mar 2011 16:27:23 +0000 rwery http://titletownhdi.com/?p=520

Chuck Presenting in Las Vegas

]]> http://titletownhdi.com/2011/03/30/finally-proof-that-chuck-is-at-the-hdi-conference-besides-his-tweets/feed/ 1 We’ve struck gold! http://titletownhdi.com/2011/02/21/weve-struck-gold/ http://titletownhdi.com/2011/02/21/weve-struck-gold/#comments Mon, 21 Feb 2011 18:17:21 +0000 Chuck Tomasi http://titletownhdi.com/?p=475 Continue reading →]]> I am very excited to share the news that our chapter has received Gold level status in the HDI 2010 Circle of Excellence program. Since I’ve been a member we’ve had Silver status and I was beginning to wonder what more could be done to take us to the next level. With a lot of hard work from some terrific people this past year, we finally found out.

Thank you board and members for making 2010 such a success. 2011 is off to a great start and I’m looking forward to an awesome year!

]]> http://titletownhdi.com/2011/02/21/weve-struck-gold/feed/ 3 Titletown HDI February Chapter Meeting http://titletownhdi.com/2011/02/03/titletown-hdi-february-chapter-meeting/ http://titletownhdi.com/2011/02/03/titletown-hdi-february-chapter-meeting/#comments Thu, 03 Feb 2011 17:11:40 +0000 rwery http://titletownhdi.com/?p=461 Continue reading →]]> Topic: Fired to Hired in 23 Days

Presenter: Chuck Tomasi – ServiceNow.com
Meeting Time: February 18, 2011 2-4:30PM
Location: Schenck SC, 200 E. Washington Street, Appleton, WI 54911

Description:

For those that have been without work during this tough economic times or just want to find out some innovative ways of looking for a new job.

Join us Friday, February 18th as we welcome our own Chuck Tomasi, President of the Titletown Chapter of HDI.  He will share his presentation called “Fired to Hired in 23 Days” which outlines his job search during the recession last year. 

  • Preparing for the unexpected (or inevitable)
  • Building, maintaining, and leveraging your network
  • Creating and maintaining a strong résumé
  • Keeping your critical career management data safe
  • Navigating the exit interview
  • Staying positive 
     

This presentation is also being presented at the HDI Annual Conference in Las Vegas the end of March.  Check out the link below for details:

 HDI Conference – Chuck Tomasi’s Presentation

 About Chuck:

Chuck’s nearly 30 years of IT experience ranges from software developer to Global Service Desk Manager. Currently he is a Sr. Solutions Consultant for Service-now.com. He is also the author of three books, hosts several podcasts, President of the Titletown HDI chapter in Appleton Wisconsin, and founded/hosts the Fox Cities Managers social group.

For RSVP go to http://titletownhdifebruarymeeting.eventbrite.com

]]> http://titletownhdi.com/2011/02/03/titletown-hdi-february-chapter-meeting/feed/ 0