Author Archives: fredricksonk

Join Us April 7 for our Titletown HDI Meeting

Buffer Shift Left Support Strategies Put into Practice at Thrivent Financial Date: April 7, 2014 Tek Systems Sponsored Happy Hour: 3:30 – 4:30 Presentation: 4:30 – 6 pm Location: Beefeaters, Appleton, West room RSVP to: info@titletownhdi.com About the Presentation: Shift left support is … Continue reading

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Metrics and Value: The Keys to ITSM Success

Buffer Our First Event in 2014: We rang in the New Year by bringing members their most requested topic: metrics of IT service management. Metrics and Value: The Keys to ITSM Success Monday, January 20, 2014 SRC/Cherwell Sponsored Happy Hour: 3:30 – … Continue reading

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Come Join Us for the November 11, 2013 Meeting

Buffer Office365 and Cloud-Based Apps: FAQ on Impact to Support Functions Presenter: Ed Luck, Managing Consultant, Skyline Technologies When: Monday, November 11, 2013 Time: 4:00 PM to 6:00 PM Location: The Marq, 3177 French Road, DePere, WI RSVP to: info@titletownhdi.com … Continue reading

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Come Join Us for the October 2013 Meeting

Buffer Stop Asking Questions, It’s a Disaster! Presenter: Paul Strei, IT Service Delivery Manager, Associated Bank When: Monday, October 14, 2013 Time: 4:00 PM to 6:00 PM Location: The Marq, 3177 French Road, De Pere, WI RSVP: info@titletownhdi.com Your users … Continue reading

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